FAQ'S

1. DO YOU SHIP INTERNATIONALLY?

Yes we do! Check out our Shipping & Delivery's page for prices and information. 

 

2. WHAT MATERIALS ARE YOUR JEWELS MADE OF?

Currently, we are using 925 Sterling Silver and 18 Karat Gold plating over 925 Sterling Silver. Sterling Silver can get dull after a couple of years. To create the sparkly finishing just wipe with a Silver cloth.

 

3. WILL MY JEWELRY TARNISH?

We are only using Sterling Silver as a base Material, this can not oxidize this will only appear when you use brass or copper what we DON'T.

Our 18 Karat Gold plated Jewelry contains a thick Layer of gold. Nonetheless Gold plated will wear out depending on how you take care of your Jewelry.

With proper care, your jewelry will not tarnish for a long time. 

 

4. HOW DO I CONTACT ATELIER ROSEY'S CUSTOMER SERVICE?

You can contact us via the contact page. Alternatively, leave us a message on the live chat (bottom right corner) and we will get back to you within the day.

Our customer service email is info@atelierrosey.com